Precious Pam Pizel Party - Thank you CEO Network friends!
July 25, 2009 | Leave a Comment
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Tom Watson - Great Competitor!
July 24, 2009 | Leave a Comment
When I published The Field Guide To Sales last year one of the dedications I did in the book was to my greatest competitor ever - Rick Smith. As you can imagine when you write a book people have opinions that don’t necessarily agree with yours and they share them.:) Amazingly to me the one that I get the most comments about is why in the world would I dedicate the book to a COMPETITOR of all things???????????
Easy!! Rick Smith was a GREAT COMPETITOR!
Yesterday as I watched the playoff between Tom Watson and Stewart Cink at the British Open I was reminded of Rick. Tom Watson and Stewart Cink were both doing what they are exceptional at just as Rick and I always did when we "played" each other in the world of technology sales.
Tom and Stewart were playing great golf.
Tom and Stewart were professionals.
Tom and Stewart were loved by their customers/fans.
Tom and Stewart genuinely appreciated one another skills.
Tom and Stewart loved the game.
Tom never gave up.
Stewart did not quit early.
Stewart was standing and applauding Tom as were the fans as he made his next to last shot and when he finished his final putt Stewart was still applauding.
Tom was smiling and applauding Stewart as he took the claret jug.
On this day as with each sale there can only be one winner.
The joy of a great competitor is it makes the win even more special.
Is your competitor worthy of celebrating?
If not, perhaps you aren’t playing with the right players. Up your game TODAY and find yourself a competitor that is worthy of your great skills in selling.
**There isn’t a day that goes by that I don’t miss the fun that I had selling against Rick Smith…..so the dedication in my book will forever remain: Rick Smith 1957-2007 My greatest competitor EVER!
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FREEDOM RINGS
July 6, 2009 | Leave a Comment
Last week we had sent out a Happy 4th of July newsletter and asked you for your favorite Top 10 Freedom’s. It was amazing and heart warming to see them and I have a couple to share below that incorporate what many others said. One thing I wasn’t expecting was there were a couple of people on my list that I thought were Americans and they were not. They filled out their list with the 10 freedoms they appreciated in America that they did not have in their own country and stated that these freedoms were things they were grateful for each day. It reminded me again that we have so much that we take for granted….imagine if we did not have these freedoms…we too might take them much more seriously.
1. the freedom to live where I want
2. the freedom to pray to the God of my choosing
3. the freedom to marry whom I want
4. the freedom to associate with whom I want
5. the freedom to learn to read and go to school
6. the freedom to earn a living in the fields of my choice
7. the freedom to go where I want, unescorted by brother, father or husband
8. the freedom to wear what I want, no veil unless I choose so
9. the freedom to read the books, magazines, etc. I want and to see the films I’d like
10. the freedom of speech, to be able to respond to this message openly and honestly–God Bless America!!
Freedom affords me the ability to:
1. Worship as I choose
2. Travel as I please
3. Speak my mind
4. Write my ideas
5. Express my beliefs
6. Sell and buy in a “free” market
7. Vote my conscience
8. Stand up publicly for what I know to be right
9. Participate in the legal and justice systems
10. Choose…Choice is the cornerstone of Freedom
I’ll start with the first four that Franklin Roosevelt described in his State of the Union Address to the Congress, January 6, 1941:
"The first is freedom of speech and expression–everywhere in the world.
The second is freedom of every person to worship God in his own way–everywhere in the world.
The third is freedom from want–which, translated into universal terms, means economic understandings which will secure to every nation a healthy peacetime life for its inhabitants–everywhere in the world.
The fourth is freedom from fear–which, translated into world terms, means a world-wide reduction of armaments to such a point and in such a thorough fashion that no nation will be in a position to commit an act of physical aggression against any neighbor–anywhere in the world."And here are my six, at least for 2009. One of the joys of true freedom is that you can pick new ones any time you want.
1. The freedom to make an idiot of myself.
2. The freedom to recover successfully after making an idiot of myself.
3. The freedom to ignore social classes.
5. The freedom to invent new freedoms.
4. The freedom to give up my freedoms (Not recommended. The price of freedom is, of course, eternal vigilance.).
6. The freedom to bitch and moan about not having any freedoms (frequently used; vastly underappreciated, at least by some folks).************************************************************************************************************************************
My Dad and brother are buried less than 100 yards apart in Arlington Cemetery. There is not one day that the impression of that hallowed place doesn’t remind me of the blessings of living in this country.
Freedom is knowing that those that you have brought into this world have the best chance to succeed compared to anyplace on the planet.
Freedom seems to know no boundary of race or belief, we seem to always try to pull together when things are bad and enjoy our lives when things are good.
Freedom is the ability to think any thought and know that the Constitution gives you that right.
Freedom always seems to give us more chances to do the right thing.
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Character - would yours be seen as a home run?
May 25, 2008 | Leave a Comment
Take a look…………..
http://sports.espn.go.com/broadband/video/videopage?videoId=3380875
Sales is a contact sport complete with your team and their - competitors - team.
Does your team know your "home run" dream?
Would the competitors team think enough of you to help you get it?
Often times people think the profession of sales lacks character. I am here to tell you that is not true!
Many have asked me about the DEDICATIONS page in my book, The Field Guide To Sales….and WHY in heavens name would I dedicate my book to a COMPETITOR??????????? This video reminded me of Rick Smith -my greatest competitor EVER! - and how he was like the two young women who didn’t hardly hesitate to do what was right with no time to think about what this would do for them…..but knowing that young woman on the OTHER team could not make her dream of a home run come true by herself and her own team could not help her. Their character is as second nature to them as breathing…is yours?
Some days it is not about the number on the scoreboard….the girls who carried their competitor over home plate so she could score a home run did not win the game……and they were not losers either.
Play ball!!!!!!!!!!
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CEO Breakfast Reunion this morning!
May 21, 2008 | Leave a Comment
Good morning…. THANK YOU…..last week was wild after we saw you for our CEO Book Signing for Karel Anne and I …..it was so wonderful to see everyone and catch up….for those of you who weren’t there we missed you and talked about you!:)
A special thank you to you Donna for hosting us at the beautiful TransSynergy Group offices…..thank you to Betty also for helping get everything coordinated!:)
Thank you for sharing in Karel Anne’s and my excitement over our books….each of you make it extra special!:) We would love your book reviews after you read them….or in the case of Karel Anne’s books we would love to come and do a taste test of the recipes you prepare from her book!:)
Chip Richie was with us on Wednesday….and now in his SEVENTH:) decade of film making:)….who remember when he was in his FIFTH decade….I do, I do!:)…..please see his email below for the link to his newest trailer on YouTube….as always, he is doing amazing things….and finally the world is recognizing him for it!:)
Our best to each of you always!:) Let us know if we can do anything for you!!:)
Hugs,
Deb:)
You can view a trailer of Chip’s next film on YouTube.
Our Spirits Don’t Speak English: Indian Boarding School
http://youtube.com/watch?v=OQ48PlBr7Oc
and an interview that will break your heart
http://youtube.com/watch?v=qDshQTBh5d4
Available in two weeks at
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In Need of Chocolate? Here’s the Prescription!
May 21, 2008 | Leave a Comment
Celebrating my friend Terry Traveland’s chocolately success! If you haven’t heard of her and LOVE chocolate… learn more now!
The Chicago Sun Times featured Chocolate Prescription in their Wednesday Food Section. Here’s the link to the online version of the article. In the paper, they printed a photo of her 1 Week Prescription!
http://www.suntimes.com/lifestyles/food/922599,FOO-News-fancy30.article
I hope all is going well for you and that you are eating lots of dark chocolate! : )
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Check out my young friend Angie McGinn’s FIRST articles
May 20, 2008 | Leave a Comment
http://www.twosmartdogs.com/emag/category/class_categories/summer-learning/
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Plano eWomen April 2008
April 29, 2008 | Leave a Comment
Hey guys…what a fun event with Sandra for our Plano eWomen in April!!:) It was so wonderful to see such a great turnout!:) Yancey Kym:) I am sorry I didn’t even get to chat with you but you looked mighty handsome to go along with that beautiful bride!:)
Thank you for the opportunity to have a table…see picture attached:)…..to show my book to all my eWomen girlfriends!
Love you all,
Deb:)
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The Fastest Way to Increase Sales
March 5, 2008 | Leave a Comment
Written by Debbie Mrazek
A small office building could probably be filled with all of the books available on improving sales communication. While it may be a topic that has gotten a lot of press, I can assure you that when it comes to sales professionals, there’s still a lot of room for improvement by the vast majority.
You might think that talking and listening is quite basic and elementary. But let me tell you that it isn’t. If it was, there would be more sales pros hitting those top numbers. Sadly, it isn’t.
To be successful in sales, you, as the professional salesperson must master three major components of communication:
1. Listening to customers, including watching for body language
2. Questioning and listening to find out what they want and what their concerns are
3. Establishing the connection between their needs and your products and services
Number one deals with really getting to know your customer. Are they being ‘polite’ and just listening for no reason? What are they really saying? What is their body language? Are they crossing their arms? Are they leaning in? Are they interacting? Are they not? Communication is what is spoken and also what is unspoken.
Number two is all about the customer. What do they want? What’s going on in their world? What do they really need? When you really listen and ask questions to seek first to understand your customers’ concerns and issues, then, and only then do you get the chance to sell. It’s not about muscling your way through the door and then blurting out your presentation as fast as you can. It’s about building a relationship that will pay you over and over again.
Finally, number three is about building a bridge between the customer and your company (and yourself). It’s about building upon a strong foundation of trust and earned respect. At this point, you aren’t just pitching a product and hoping it will stick, you are tying the needs to your prospective customer to what your company provides or offers. It is also about not pitching something that will not serve the prospect. Often, walking away from a sales opportunity will act like a boomerang to get another opportunity when that prospect refers you to another company that may be a better fit. Never be afraid of walking away from a deal that will not ultimately serve your prospective customer.
Sales communications begin with you, but it is not all about you. Sales communication is about hearing your customer. What is the customer’s biggest concern and fear? How can you help? You are there to begin to understand how that customer may be served by you and your company and to earn that opportunity. If you get this piece right, you will master one of the most important pieces of the sales pro puzzle.
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Einstein Bagel Book Signing at Dawn
March 5, 2008 | Leave a Comment
Debbie Mrazek
REMINDER…Einstein Bagel Book Signing at Dawn!
Please join me for coffee and a bagel at our book signing for The Field Guide to Sales! Copies will be for sale and I will be delighted to autograph them for you!!
If you are one of our "EARLY BIRD gets the worm" friends and colleagues, please come and join us on Thursday, March 6th from 7:00 - 9:30 a.m. at Einstein Bagel in Plano (7000 Independence Parkway), next to Kroger’s!
Look forward to seeing you at dawn! J
Happy Selling!
Debbbie Mrazek
PS - If you can’t be with us at sunrise for bagels and want a book, please order today and I will be glad to autograph it for you or inscribe it to whoever you would like to send it to as a gift! J
Debbie Mrazek
The Sales Company
972-618-1880
